Welcome to Roobet’s Responsible Gaming Policy. As an online casino, we view gambling as a form of entertainment for adults. Most of our players enjoy gambling responsibly, but we recognize that for a small percentage, it can become problematic. This guide is here to help you understand the signs of problem gambling and provide tips on how to keep your gaming experience enjoyable and under control. If you find that gambling is becoming a problem for you, consider using our self-exclusion program and taking a break.

What is Problem Gambling?

Problem gambling is a behavior that negatively impacts the gambler or those around them. It occurs when a person loses control over their gambling activities, leading to destructive consequences. Examples of problem gambling include spending more time and money than intended, experiencing guilt or remorse, and harming personal relationships and finances.

Signs of Problem Gambling

Recognizing the signs of problem gambling is crucial in taking the necessary steps to address it. Here are some indicators to watch out for:

Spending More Time or Money Than Intended

One of the most common signs is exceeding the time or money limits set for gambling. If you find yourself consistently going over these limits, it might be time to reassess your gambling habits.

Arguing with Family and Friends

Frequent arguments with loved ones about your gambling activities can indicate a problem. These conflicts often arise due to the negative impact of gambling on relationships.

Urge to Win Back Losses

Feeling a strong urge to return to gambling to win back money lost is a dangerous cycle that can lead to further losses and greater problems.

Feelings of Guilt or Remorse

Experiencing guilt or remorse after gambling is a clear sign that your gambling behavior is affecting you negatively.

Borrowing Money to Gamble

Borrowing money or selling assets to fund gambling activities is a significant red flag. This behavior can lead to severe financial issues.

Missing Work or Commitments

Neglecting work, school, or other commitments to gamble indicates that gambling is taking precedence over important aspects of your life.

Hiding Gambling Extent

If you find yourself hiding the extent of your gambling from others, it is likely because you recognize the behavior as problematic.

Maintain Control

Roobet supports responsible gambling and offers several tips to help you maintain control and enjoy gambling as a fun activity:

Play for Fun

Gambling should be a source of entertainment, not a way to make money. If it stops being fun, it’s time to stop.

Set Money Limits

Before you start playing, decide how much money you can afford to lose and stick to that limit. Consider your financial situation and play with amounts meant for fun.

Treat Gambling as an Expense

Think of gambling like buying a movie ticket—you’re paying for entertainment, not trying to profit. Any winnings are a bonus.

Limit Gambling Time

Balance is key. Make sure you have enough time for work, family, and other hobbies besides gambling.

Walk Away from Losses

If you reach your gambling limit, walk away. Chasing losses often leads to bigger losses and can negatively impact your life.

Avoid Gambling Under Influence

Do not gamble under the influence of drugs, alcohol, or medication that impairs your decision-making abilities. Also, avoid gambling when stressed or emotionally unstable.

Take Regular Breaks

Gambling for long periods can make it hard to track time and spending. Take breaks to engage in other activities and clear your mind.

Socialize and Balance Life

Ensure you spend enough time with friends and family. Find other hobbies that keep you socially active and help divert your mind from gambling.

Minors and Gambling

Roobet strictly enforces age restrictions to prevent underage gambling. Players must be at least 18 years old, or the higher minimum age required by their jurisdiction, to register and play.

Tips to Protect Minors

In today’s digital age, responsible online gambling heavily relies on responsible parenting. Here are some tips to protect minors:

Supervise Electronic Devices

Do not leave your electronic devices unattended when gambling software is running.

Secure Passwords and Account Information

Keep your passwords and account information secure. Do not save gambling account passwords on electronic devices.

Use Parental Control Software

Utilize software to prevent children from accessing inappropriate material. Recommended tools include:

Take a Break Program

If you feel that you need a temporary break from gambling, consider Roobet’s “Take a Break” program. This program allows you to restrict access to your account without losing any progress or bonuses.

How to Take a Break

To take a break, send an email to [email protected] requesting to participate in the program. Our support team will assist you in setting it up.

Duration of Breaks

The default break period is seven days, but you can request a different length, from a minimum of 24 hours to a maximum of 14 days.

What Happens During the Break

During the break, you will not be able to log into your account or play on the website. Your account and bonuses will remain intact, and access will be restored automatically after the break period.

Self-Exclusion Program

If you are concerned about your gambling behavior, consider entering Roobet’s self-exclusion program.

When to Consider Self-Exclusion

Self-exclusion is advisable if you feel at risk of developing a gambling problem or if you already have one.

How to Request Self-Exclusion

To request self-exclusion, email [email protected]. Your account will be placed on a 48-hour cool-off period, during which you will confirm the exclusion and set its duration.

Duration of Self-Exclusion

You can self-exclude for up to five years or permanently. The exclusion period cannot be shortened or undone for your protection.

What Happens During Self-Exclusion

During self-exclusion, you will not be able to log into your account or access the website. In case of permanent self-exclusion, your account will be blocked permanently.

Contacts for Help

If you need help with problem gambling, the following organizations provide free and confidential advice:

For any questions regarding Roobet’s Responsible Gambling Program, contact our support team:

Conclusion

Responsible gaming is essential to ensure that gambling remains a fun and enjoyable activity. By recognizing the signs of problem gambling, maintaining control, protecting minors, and utilizing programs like Take a Break and self-exclusion, you can keep your gaming experience positive. Roobet is committed to supporting responsible gambling and providing the necessary resources for players who need help.

FAQ

What is problem gambling?

Problem gambling refers to gambling behavior that negatively impacts the gambler or those around them, often characterized by a loss of control over gambling activities.

How can I recognize the signs of problem gambling?

Signs include spending more time or money than intended, feeling guilty about gambling, arguing with loved ones, borrowing money to gamble, and missing work or commitments.

What should I do if I think I have a gambling problem?

Consider taking a self-assessment test, setting limits on your gambling, taking a break, or entering a self-exclusion program. Seek professional help if needed.

How can I protect my children from accessing gambling sites?

Supervise electronic devices, secure passwords and account information, and use parental control software to block access to inappropriate material.